Employment Opportunities » Executive Director of Human Resources and Operations

Executive Director of Human Resources and Operations

Code Number
Executive Director of Human Resources and Operations
New Orleans, LA
Job Title: Executive Director of Human Resources and Operations
Supervisor:Chief Executive Officer
FLSA Status: Exempt - 12 months

To apply online visit: http://atsod.com/j/s.cfm/10XG

Summary: The Executive Director of Human Resources and Operations (DHRO) is a member of the CEO’s cabinet and is responsible for a number of operational functions across the Network with a focus on Human Resources. The DHRO ensures that school functions - school operations, food services, transportation, procurement, student information systems, compliance and reporting, safety, new school openings and student recruitment and enrollment, - is performed with excellence, so that student learning can flourish everywhere. This position is also responsible for ensuring all NOCP schools have the resources they need to accelerate progress towards its mission. The DHRO is also responsible for developing and overseeing a state-of-the-art Human Resources function and combines strategic thinking and strong execution skills across all operational areas and works within the policies, regulations and objectives outlined by the CEO and the Board of Directors.

Essential Duties and Responsibilities

Human Resources and Operations

Serve as a member of the CEO's Cabinet and represent NOCP in internal and external meetings and communications.
Model the characteristics of effective leadership including energy, integrity, high-level communication skills, and strategic thinking processes.
Ensure all work is performed in accordance with federal and state regulations, curriculum standards, and accreditation standards to meet the Network's mission, vision, and goals.
Drive excellence across operational functions including human resources, school operations, meals, transportation, procurement, student information systems, compliance and reporting, safety, summer school, and school openings.
Serve as in-house resource for HR needs for NOCP staff (employee relations, background checks, employee benefits management, paid time off, performance improvement plans, workers compensation, leave management, etc).
Routinely review and propose updates, as necessary and required by law, to the NOCP Employee Handbook.
Ensure employee files and records are in compliance with local, state and federal guidelines.
Manage on-boarding systems and procedures for new employees and off-boarding systems and procedures for exiting employees.
Oversee and manage employee performance review cycles, including creating and providing training and surveys to all levels of employees.
Manage the annual benefits renewal process for NOCP, sourcing best vendors and assisting staff with enrollment.
Develop and maintain network initiatives around wellness for NOCP faculty and staff.
Manage third-party vendors and enforce accountability and/or performance standards as defined by contracts with an emphasis on financial, data, food service and transportation services.
Lead the design and implementation of systems, processes, and services that support NOCP schools and programs in delivering best-in-class educational outcomes
Continue to refine and build a sustainable, scalable, cost-efficient operational infrastructure that supports NOCP's continued growth
In partnership with NOCP's leadership team, execute the network's expansion strategy, to lead the seamless launch of new school sites and to provide robust support to existing sites
Ensure operational strategies are translated into specific objectives and plans (with contingencies); integrate and align efforts across functions, locations; set realistic yet aggressive timeframes for achieving key objectives
Make recommendations for organizational structure to foster a healthy, unified culture among central office staff and school sites, ensuring all team members feel valued, supported and inspired
Incorporate a strong customer service orientation into all aspects of NOCP and school operations
Supervise and evaluate the work and professional growth of assigned administrators.
Provide leadership in all functions of assigned departments, including budgets, program priorities, and performance standards.
Participate in budget development and long-range financial planning at the executive level and participate in the Finance Committee.
Manage facilities-related services, maintenance and capital infrastructure.
Participate in the Network's strategic planning, development, and goal achievement.
Attend school board meetings and provide reports to the Board of Education as directed by the CEO.
Participate in and support quality assurance reviews/audits and oversee plans for improvement/correction, as required.
Keep current and interpret all laws, regulations, and statutes relating to public education operations.
Develop plans and projections for operation and facility projects, as required.
Perform all professional obligations at executive level: meet deadlines, honor schedules, efficiently utilize and manage resources, work within established decision-making procedures, and lead by example.

Supervisory Responsibilities:
The DHRO is responsible for directing, supervising and evaluating the HR Generalist and Administrative Assistant.
NOCP offers a competitive compensation package, including generous retirement contributions and comprehensive health benefits.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience:
Bachelor’s Degree Required. Master’s Degree in the field of Business Administration and/or Human Resources or Education preferred.
SHRM-CP, SHRM-SCP and/or PHR or SPHR preferred.
Progressive public education experience including but not limited to: operations management, administration and other leadership roles
Progressive responsibility in leading and managing diverse work teams

Computer Skills: To perform this job successfully, an individual must be proficient with word processing, spreadsheet, database, power point, email and webinar software use.

Communication and Professionalism:
Interacts in a respectful, compassionate, and professional manner, in keeping with the Mission, Vision, and Values of NOCP.
Communicates effectively and exhibits a high degree of diplomacy in dealing with all employees, community members, guests, volunteers, contractors and vendors over the phone or in person.

Required Knowledge, Skills and Abilities:
High level of expertise in all areas of public education operations
Provide strategic direction and operational insights
Lead, manage, and develop direct report(s)
Knowledge of state and federal regulations and accreditation standards
Interpret school Network policy accurately and makes appropriate decisions
Know current legal issues and rulings regarding human resources, including those specific to public education
Health and safety procedures that apply to staff and students
Follow school and Network procedures for dealing with students, staff and the public.
Cooperatively and effectively works in a team environment, including coaching and development
Effectively address key strategic challenges and opportunities
Utilize resources effectively
Manage multiple projects
Plan, organize, coordinate and prioritize effectively
Follow appropriate budgetary procedures and practices
Use effective consultation and/or resolution processes
Direct activities of subordinates appropriately.
Cultivate and maintain positive and effective working relationships with staff and the public.
Is able to mentor and lead change.
Collect, maintain and accurately analyze/disseminate relevant data.
Is flexible, dependable, responsive and creative
Work effectively with minimal supervision/oversight
Write and speak fluently

Accepts and practices the principles of honesty, integrity, and accuracy in all matters pertaining to Network operations
Shows a positive attitude toward all aspects of work
Accepts direction and supervision
Accepts responsibility for actions
Adjusts to new conditions and situations with high flexibility
Engages in a continuous professional development in support of Network mission and vision
Maintains confidentiality

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear; frequently walk, sit, use hands for fine manipulation, handle or feel and reach with hands and arms, frequently required to stand and stoop, kneel, crouch or crawl; regularly lift and/or move up to 10 pounds and occasionally up to 25 pounds; specific vision abilities required by this job include close vision; noise level in the work environment is usually low.

Work Conditions: Indoor office and meeting rooms at administrative office and school buildings, indoor classrooms, outdoor school facilities, fields, and grounds, frequent local travel by car and occasional out-of-town travel. You may be asked to work from a remote location. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Note: This is not necessarily an exhaustive or all-inclusive list of responsibilities, skills, duties, requirements, efforts, functions or working conditions associated with the job. This job description is not a contract of employment or a promise or guarantee of any specific terms or conditions of employment. The school Network may add to, modify or delete any aspect of this job (or the position itself) at any time it deems advisable.

Start Date
Contact Joel Castro
Phone: (504) 335-0400
Fax: (504) 229-5222
2503 Willow St., New Orleans, LA 70113